Support                                            Customer Satisfaction Program


Emergency Technical Assistance Service

This contract service provides access to our on-call support specialists on a 7X24-hour basis. Its use is intended for emergency situations where telephone access to a specialist is required to deal with a product failure in situations causing a service outage.

Turnaround

Develcon will provide immediate support.
 

Service Duration

This service is available on a contract basis and is available for a one-year term.
 

Freight In

Not applicable
 

Freight Out

Not applicable
 

Availability

This service is available on an immediate basis.
 

How to Order

To order the Emergency Technical Assistance Service, a Purchase Order specifying the type of service requested must accompany the order.

Upon completion of processing, the service will be activated immediately, on the date specified by the order.

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 ▶ Program Overview

 Technical Assistance  Services

 ▶ Technical Assistance
 ▶
Emergency Assistance

 Product Warranty &  Repair Services

 
Expedited Replacement
 ▶ Warranty Service
 ▶ Repair Service

 Maintenance Services

 ▶ Expedited Replacement
 ▶ On-Call

 Consulting Services

 ▶ Consulting Service

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